If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 14 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
It is advisable for you to obtain proof of postage at the Post Office as we cannot be held responsible for lost or damaged item(s) through the post.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- A replacement product may take up to 30 days to source and ship
- Any goods that are returned and that are no longer of merchantable quality will not be refunded or exchanged.
- If you have anymore questions please contact email@example.com